Supporting Cisco Devices for Field Technicians (800-150 FLDTEC)

Course Overview

The Supporting Cisco Devices for Field Technicians (800-150 FLDTEC) training and certification program is designed for field technicians, support engineers, IT service professionals, and network support specialists who want to build practical expertise in installing, maintaining, troubleshooting, and supporting Cisco networking devices in real-world environments.

This certification focuses on essential field support skills required to work with Cisco routers, switches, wireless devices, and enterprise network infrastructure. The course emphasizes device deployment, troubleshooting, maintenance procedures, diagnostics, and best practices for efficient on-site support operations.

Offered by Linux Training Center, Coimbatore, this course provides hands-on practical training in Cisco device installation, field diagnostics, support workflows, and infrastructure troubleshooting to prepare learners for technical support roles in enterprise and service environments.

Who Should Enroll?

  • Field support technicians
  • Network support engineers
  • IT service professionals
  • Help desk technicians transitioning into field operations
  • Infrastructure support specialists
  • Technical support engineers
  • Professionals working with Cisco networking environments

Why This Course Stands Out

  • Complete coverage of Cisco FLDTEC objectives
  • Hands-on practical training with Cisco devices
  • Real-world field troubleshooting scenarios
  • Strong focus on installation, diagnostics, and maintenance
  • Industry-aligned curriculum for support roles
  • Practical exercises for real support environments
  • Strong foundation for advanced Cisco certifications

Career Roles You Can Pursue

  • Field Service Technician
  • Network Support Technician
  • IT Support Engineer
  • Infrastructure Support Specialist
  • Technical Support Engineer
  • Network Operations Technician
  • Deployment Technician
  • Cisco Support Technician

Why Choose Linux Training Center, Coimbatore?

  • Expert instructors with Cisco support experience
  • Practical labs with enterprise networking devices
  • Flexible weekday and weekend batch schedules
  • Comprehensive study materials and lab access
  • Real-world troubleshooting exercises
  • Career guidance and placement assistance
  • Post-training mentorship and technical support

Become a Cisco Field Support Expert

Advance your IT support career with Cisco 800-150 FLDTEC training. Gain practical expertise in Cisco device installation, maintenance, diagnostics, and troubleshooting to excel in field support and enterprise infrastructure operations.

Modules

Networking Foundations
  • Identify common network devices, components, and functions
  • Local area networks
  • Wireless topology
  • Lightweight WLAN
  • Identify the layers of the host-to-host communications model
  • OSI model
  • TCP/IP stack
  • Data encapsulation and de-encapsulation
  • Describe network cabling at Layer 1
  • Ethernet media standards
  • UTP cabling and connectors
  • Fiber optic cabling and connectors
  • Describe network switching and Layer 2 technologies
  • Explain IP addressing and subnetting
  • IP address ranges
  • IPv4 addressing
  • Network masks
  • Flat and subnetted topologies
  • Explain network routing at Layer 3
  • Path determination
  • Layer 3 addressing (IPv4, IPv6, and packet forwarding)
  • MAC addressing (discovery and mapping)
  • Identify Cisco infrastructure networking devices, roles, and functions
  • Campus network architecture (core, distribution, and access layers)
  • LAN core and distribution switches
  • LAN access switches (Catalyst and Meraki)
  • Network edge and aggregation routers (Catalyst edge platforms, ASRs, and NCS)
  • Branch routers (Catalyst edge platforms and ISRs)
  • Firewalls
  • Identify Cisco data center networking devices, roles, and functions
  • Cisco Nexus data center switches
  • Cisco multilayer director switches
  • Identify Cisco UCS servers, roles, and functions
  • Identify Cisco collaboration devices, roles, and functions
    • Common Service Tasks and Tools
  • Explain the Cisco device boot-up process
  • Identify common Cisco IOS commands
  • Identify tools for device file management
  • Confirm physical layer connectivity
  • Access devices remotely over a network
  • Common Windows tools
  • Explain how to connect to the console port
  • Describe how to capture device status
  • Describe techniques for password recovery
  • Identify common tools for device replacement
  • Locate serial numbers on Cisco devices
    • Cisco Software
  • Compare IOS bundle and install modes
  • Describe Cisco software licensing models
  • Manage Cisco software images
  • Image file backup and transfer (FTP/TFTP and USB)
  • Install Cisco IOS (install and bundle modes)
  • Manage device configuration files
    • Cisco Infrastructure and Collaboration Architecture
  • Identify infrastructure components, endpoints, and collaboration devices
  • Infrastructure devices
  • Network endpoints
  • Collaboration endpoints
  • Examine on-premises collaboration deployments
  • Collaboration endpoints
  • Call controllers
  • Call signaling and media flow
  • Cisco Unified Communications Manager (CUCM)
  • Describe the role of collaboration infrastructure in video endpoints
  • Telepresence Management Suite
  • Cisco meeting server and meeting management
  • Explain Cisco cloud services in enterprise communication and collaboration
  • Webex meetings
  • Webex Teams, Calling, Control Hub
  • Cisco hosted collaboration solutions
    • Cisco Hardware Replacement
  • Explain safety and environmental protocols
  • Safe work zone
  • ESD discharge
  • Describe the process for replacing Cisco devices
  • Cisco Catalyst switches
  • Cisco Catalyst edge platforms
  • Cisco Meraki switches
  • Cisco ISR routers
  • Cisco ASR routers
  • Cisco 8000 series
  • Cisco NCS series
  • Cisco Secure Firewall
  • Cisco Nexus switches
  • Cisco MDS switches
  • Cisco UCS infrastructure components
  • Cisco UCS B-series, C-series, and X-series
  • Cisco UCS E-series
  • Cisco collaboration devices
  • Describe the process for configuring Cisco NX-OS software
  • NX-OS supported platforms
  • NX-OS operating modes
  • NX-OS CLI commands
  • Cisco ACI and NX-OS boot modes
  • Password recovery in NX-OS
  • Describe Cisco collaboration endpoint solutions
  • IP Phones
  • Video endpoints
    • Cisco UCS and Data Center Architecture
  • Identify devices in a data center network
  • LAN/SAN and Unified Fabric
  • Cisco Nexus switches, UCS servers, and MDS directors
  • Server deployment models (ToR, EoR, and FEX)
  • Describe components in a virtualized data center architecture
  • Virtual machines
  • Hypervisors
  • Cloud computing and deployment models
  • Cloud delivery models
  • Explain Cisco UCS devices and their placement in UCS architecture
  • Campus networks, edge locations, and data centers
  • Cisco UCS components and connectivity

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